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Disconnected Heads
So we've already covered that Motorola has abandoned the best-funded business customers of theirs to chase after their average consumer to fool them into paying more for a buggy and incomplete phone.
Of course Motorola has no interest in hearing from you about the issue. Their website, like most corporate monsters, is completely devoid of any kind of "feedback" area. If you want to send feedback to Motorola, especially if it involves product ideas, one must request a form which they will mail to you. In order for Motorola to accept your product idea you must sign away the rights to them, which is fine as I presume that only Motorola would be able to manufacture a Motorola phone.
Bronzefinger's response did not even come from a human being, but rather from
Motorola, Inc.
External Relations
Intellectual Property Section
Law Department
Here is their response:
Re: Palm OS and Touch Screen Features for Cellular Phone
Dear Mr. Detsch (misspelling):
Thank you for forwarding to us information on the above referenced idea along with a signed copy of Motorola's policy and agreement regarding submission of ideas by persons outside the company.
While we thank you for your submission, Motorola is not interested in pursuing this idea with you at this time.
We wish you luck in your endeavors.
Of course this request never made it out of the legal department so who knows what the dev team at Mot is *actually* working on or interested in. There is nothing more frustrating than the black holes created by large, spongy organizations where decision makers can be 100% protected from consumers and experts alike.
I imagine this will be the case when we write to Palm to encourage them to fight the good fight and to watch out because Microsoft is right behind them wearing smile and a ski mask and wielding a bat...
Posted by Aaron R. Deutsch on July 25, 2006 9:26 AM